Product · Knowledge Base

Write it once. It answers everywhere.

One library of help articles becomes a hosted docs site, a widget for any page, and the knowledge behind every AI answer you give: on your docs, in live chat, in your support inbox, and in your portal. Every article you write makes all of them smarter at once.

Create your free account Try the docs assistant

See it live on our own docs at help.cornerspot.net

$0

The whole thing

Every publishing surface and the docs AI assistant, at no cost.
Unlimited

Articles

No article quota anywhere. Write as much documentation as you need.
4 surfaces

One library

Docs site, embeds, portal, and every AI answer, from the same articles.
100K

Free AI credits a month

Shared across every AI feature on a free account. Roughly 20 docs chats a month.

Talk to the Documentation · optional

Your docs site can answer back.

If you want it, an AI assistant lives on your published documentation, grounded only in your own articles and citing its sources every time. It is off until you switch it on, and your help center works exactly the same without it.

Try it on our own docs → Running live at help.cornerspot.net

Docs Assistant

Answers from this Knowledge Base

EXAMPLE

How do I attach an e-signature contract to a deal?

Open the deal, turn on the e-signature panel, and link a template. Here is the flow:

On the deal, toggle Send a contract for an e-signature.
Under Document, pick an e-sign template, then map the deal’s contacts to the template roles.
Under Trigger, set an Auto-send stage so it sends when the deal reaches it.
Click Create to link a draft envelope to the deal.

SOURCES

How to attach an e-signature contract to a deal E-Signatures › Deals & Automation
How to auto-send a contract when a deal reaches a stage E-Signatures › Deals & Automation

What if I pick a stage the deal is already in?
Can the deal move automatically once signed?

Docs Assistant can make mistakes. Verify important details.

Entirely optional

The assistant is off until you turn it on, and a single toggle removes every AI feature from the system. Publishing, search, categories, and articles all work the same either way.
Grounded, with cited sources

It retrieves your published articles at question time and can only cite what a visitor could actually reach. It does not train on your data, and it shows its sources.
Follow-ups and memory

Each answer proposes tailored next questions, the empty state suggests prompts from your most-viewed articles, and it remembers the conversation with new-chat and history controls.
Yours to shape, and included

Set a system prompt for tone and guardrails, a confidence floor with an honest fallback, and connect read-only MCP tools. It costs nothing extra: free accounts get 100,000 AI credits a month, and more are $12.99.

Every surface you already run

One library, published four ways.

The same articles power a hosted site, a slide-out panel, an inline embed, and your members portal. Tailor each one without touching the others.

Fast, effortless publishing

Hit publish, and it's live in seconds.

Make an edit, publish, and only what actually changed goes out. Your help center is fast for readers and instant for you, with no build to babysit.

Only what changed goes out

Publishing updates just the pages you touched and refreshes anything that links to them, so a small edit publishes in seconds instead of rebuilding the whole site.

Themed to your brand

Logo, favicon, accent color, four font pairings, three layouts, and a visitor-facing dark mode. Inject custom CSS and JavaScript, and choose which categories publish per surface.

Yours, end to end

Connect your own custom domain with automatic SSL, get search-ready meta and social cards on every article, and white-label the site to remove the Cornerspot credit.

One brain for support

Write it once. It answers in four places.

Your articles are the shared brain of the whole platform. The same library that publishes your docs also makes your chat bot smarter and your agents faster.

Grounds Eto, your live chat agent

The AI chat agent answers visitors from your articles and can pull article screenshots inline into the conversation.
Suggests articles in chat and tickets

Matched articles with a match percentage appear beside every conversation and every support ticket, with insert-link and preview.
Drafts replies, grounded in a source

Write a reply streams an article-grounded draft into the composer, in both the chat inbox and support tickets, with tone options.
Deflects in the portal

While a customer types a new ticket in the members portal, a suggested-articles strip offers the answer before the ticket is ever created.

A real editor, and numbers that tell you what works.

Rich text, video, and code

Headings, lists, blockquotes, code blocks, links, images, and video, both YouTube embeds and uploaded HTML5 clips. A feature image doubles as the social card.
Categories and tags

One-level nested categories, ordered, with curated icons or uploaded images. Tags are shared with your CRM tag pool. Draft and published states with a full audit trail.
Helpfulness and views

Every article collects yes/no helpfulness votes from the published site and embeds, plus view counts, sortable right in your article list.

Pricing

Unlimited docs and the AI assistant, at no cost.

The knowledge base is free: unlimited articles, all four publishing surfaces, your own domain, and Talk to the Documentation. Two optional upgrades sit beside it.

FREE TIER

Knowledge base

$0 /mo, forever

No trial clock, no credit card, no per-seat fee

Create your free account

Unlimited articles and categories
Standalone site, embeds, and portal surface
Custom domain with automatic SSL
Talk to the Documentation AI assistant
100,000 AI credits free every month
Plus the website, CRM, forms, live chat, e-signatures, and Members Portal

More AI credits

$12.99/mo

Adds 3,000,000 tokens a month on top of the free 100,000, shared across the docs assistant, the live chat agent, and the AI design assistant in the website builder.

White label

$12.99/mo

Removes the Cornerspot credit from the published help center and from every embed.

100,000

AI credits free every month, shared across all AI features
3M more

tokens a month with the AI credits upgrade, $12.99
Unlimited

articles, and no per-seat pricing

Common questions

Knowledge base questions, answered.

Still curious? Email hello@cornerspot.net to chat with a human.

Where does the AI assistant appear?

Talk to the Documentation runs on your published standalone docs site. It is opt-in, so it stays off until you enable it. The slide-out panel, inline embed, and portal get search, articles, and article suggestions, but not the assistant itself.

Is the AI an expensive add-on?

No, it is included. Free accounts get 100,000 AI credits each month, shared across all AI features. If you need more, the AI credits upgrade adds 3,000,000 tokens a month for $12.99.

Do I have to use the AI at all?

No. Every AI feature is opt-in and off until you turn it on, and a single toggle removes all of them from the system. The knowledge base publishes, searches, and serves articles exactly the same way with the assistant disabled.

Does the assistant make things up?

It retrieves your published articles at question time and only cites content a visitor could actually reach. It does not train on your data. A confidence floor triggers an honest fallback, and every answer shows its sources. Like any AI it can make mistakes, so it carries a light verify-important-details note.

Can I use my own domain?

Yes, at no cost. Every team gets a your-slug.docs.cornerspot.net address, and you can connect a custom domain with a two-CNAME setup and automatic SSL issuance and renewal.

Can I embed it on a site not built with Cornerspot?

Yes. Paste one 8-line snippet into any third-party site for an inline help center, a slide-out panel, or both. An allowed-domains list makes sure only your sites can embed your content.

Can I remove the Cornerspot branding?

Yes, with the White Label add-on at $12.99 a month, which removes both the published-site credit and the embed credit.