Torque: Auto Repair & Detailing

The free-estimate request and appointment-booking forms drop every lead straight into the shop's CRM, tagged by service (brakes, engine diagnostics, oil & maintenance, A/C, tires & alignment, detailing) so service advisors can quote and schedule fast.

Customers log into a branded Customer Portal to track their repair status, approve digital inspection findings and estimates, view service history, pay invoices, and message the service advisor.

A searchable Help & FAQ panel slides in from the edge of every page. Configure the articles right in the builder — answer the repetitive questions about warranty coverage, drop-off and loaner cars, turnaround times, and detailing packages before they tie up the front desk.

A configured chat widget ships on the theme from day one. Logged-in portal customers are matched to their CRM record and vehicle automatically, and after-hours messages convert to email follow-ups so no estimate request slips through.