Hatch: Coworking Space

The tour-request and membership-inquiry forms drop leads straight into the space's CRM, tagged by need (hot desk, dedicated desk, private office, meeting-room booking, team plan) so the community team can follow up and schedule a walkthrough.

Members log into a branded Member Portal to book meeting rooms and desks, manage their membership and add-on credits, pay invoices, register guests, RSVP to community events, and message the front desk.

A searchable Help & FAQ panel slides in from the edge of every page. You configure the articles right in the builder — answer questions about hours and door access, wifi and printing, pricing tiers, day passes, and meeting-room credits before they ever reach the front desk.

A configured chat widget ships on the theme from day one. Logged-in member-portal visitors are matched to their CRM record automatically, and after-hours messages convert to email follow-ups so your community team never misses a tour request.