Beacon: Property Management

The rental inquiry and online application forms drop leads straight into the management CRM, tagged by intent (renter looking to lease, owner seeking management, current resident maintenance request) so the leasing team can route and follow up fast.

Owners and residents log into a branded Resident & Owner Portal to pay rent or owner draws, submit and track maintenance requests, e-sign leases and management agreements, view statements, and message the office.

A searchable Help & FAQ panel slides in from the edge of every page. Configure the articles right in the builder to deflect the repetitive questions — how to pay rent, when deposits return, who handles repairs, what the management fee covers — before they become a phone call.

A configured chat widget ships on the theme from day one. Logged-in portal residents and owners are matched to their CRM record automatically, and after-hours messages convert to email follow-ups so emergency maintenance and leasing leads never slip.